Skills

Operations & Administrative Management

• Directed complete daily operations of a community non-profit organization

• Managed facilities, vendor relationships, and compliance requirements

• Developed and implemented policies and procedures

• Managed organizational risk and regulatory requirements

Financial & Budget Management

• Managed annual budgets with full P&L responsibility

• Expert in QuickBooks, including reconciliations, forecasting, and audit preparation

• Monitored cash flow and presented financial reports to Boards

• Coordinated budgeting for events and programs of all sizes

Project & Event Management

• Planned and coordinated events for 1 to 1,000+ attendees

• Directed national academic conference (MELUS) from inception to completion

• Created and grew the “Bus to Broadway” program to two full busloads per semester

• Tracked milestones, deliverables, and status reports

Documentation & Records Management

• Designed and implemented data architecture for enhanced resource retrieval

• Maintained accurate electronic and physical records, including version control

• Developed comprehensive tracking systems for collections and records

• Managed documentation workflows for grants, board reports, and compliance

Team Leadership & Development

• Hired, trained, supervised, and evaluated staff and volunteers

• Built people-first cultures that improved morale and retention

• Developed training materials and programs for staff and volunteers

• Supported professional development for team members

Communication & Stakeholder Relations

• Represented organizations at public meetings, state functions, and national conferences

• Presented sessions at Pennsylvania Library Association Conferences (2023, 2024)

• Taught public speaking and writing at the university level for 11 years

• Prepared and delivered monthly written reports to Boards

Technology & Systems Proficiency

• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Proficient in Google Workspace (Drive, Docs, Sheets, Forms)

• Website design and content management (HTML, WYSIWYG, CMS)

• Rapid adopter of new systems (EHR, QuickBooks, project management tools)